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After 2 months of preparations, Skyray Instrument “Service Staff Online Check” system is in trial running now. This system covers the basic information of salesmen and service technicians in Skyray Instrument. Through this system, customers can get free access to the information about the visiting sales service or service technicians.
As a well-known supplier of analytical and measuring instruments in China, Skyray Instrument has accumulated many years’ experience and we always adheres to the philosophy of “providing customers with value-added services at the period of rapid development. At the same time, taking “service is foremost” as the business philosophy of the enterprise, Skyray Instrument has won a high reputation among our customers and in the instrument field.
Meanwhile, Skyray Instrument has taken the mission of “keep on regulating the industry and market orders, and improve the overall service quality”. In order to prevent illegal persons disturbing the market, since 2010, Skyray Instrument has enhanced the market regulation and personnel management, and improved the customer administration system to ensure that customers can directly communicate with authorized representatives of Skyray Instrument, thus protect customers’ interests to the full.
“Pay attention to all kinds of enquires from customers; and handle everything concerning customers’ interests; never stop innovating and do our best to help customers realize sustainable development” is the philosophy of all Skyray people. In the future, Skyray Instrument will continue to improve customer service system and insist on creating values for customers.
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